Hello, dear friend, first of all, regarding transportation, every order from our factory is dispatched on time without any delay. Since your goods do not fill up an entire container, the freight forwarder has to wait until the container is full before starting the transportation. This is the arrangement of the shipping company and has nothing to do with us. Secondly, concerning the minor dents on the machines, all our machines are strictly tested before shipment and are in perfect condition. We also sent you pictures before shipment and you confirmed them before paying the balance. These minor dents are accidental situations that occurred during transportation or local transshipment. If you want compensation, you can claim it from the shipping company's insurance. This also has nothing to do with us too. And here is the chats records before shipment.

Thank you, dear. If you need help, we're always here.